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Tampa Bay Residential Services LLC (TBRSLLC.com)

Last Updated: April 2026
Legal entity: Tampa Bay Residential Services LLC (“TBRSLLC,” “we,” “us,” or “our”)
Website: https://TBRSLLC.com (the “Site”)
Phone: 727-777-3661
Contact: info@tbrsllc.com
Mailing address: 13046 Race Track Rd #190, Tampa FL 33626

This page contains our Privacy Policy, Website Terms of Use, Service Policies & Procedures, and Payment Terms, including our non-payment policy. By using our Site or requesting, scheduling, or accepting any of our services, you agree to these terms in full.


⚠ FLORIDA CONSTRUCTION LIEN NOTICE — Required by F.S. § 713.015

ACCORDING TO FLORIDA’S CONSTRUCTION LIEN LAW (SECTIONS 713.001–713.37, FLORIDA STATUTES), THOSE WHO WORK ON YOUR PROPERTY OR PROVIDE MATERIALS AND SERVICES AND ARE NOT PAID IN FULL HAVE A RIGHT TO ENFORCE THEIR CLAIM FOR PAYMENT AGAINST YOUR PROPERTY. THIS CLAIM IS KNOWN AS A CONSTRUCTION LIEN. IF YOUR CONTRACTOR OR A SUBCONTRACTOR FAILS TO PAY SUBCONTRACTORS, SUB-SUBCONTRACTORS, OR MATERIAL SUPPLIERS, THOSE PEOPLE WHO ARE OWED MONEY MAY LOOK TO YOUR PROPERTY FOR PAYMENT, EVEN IF YOU HAVE ALREADY PAID YOUR CONTRACTOR IN FULL. IF YOU FAIL TO PAY YOUR CONTRACTOR, YOUR CONTRACTOR MAY ALSO HAVE A LIEN ON YOUR PROPERTY. THIS MEANS IF A LIEN IS FILED YOUR PROPERTY COULD BE SOLD AGAINST YOUR WILL TO PAY FOR LABOR, MATERIALS, OR OTHER SERVICES THAT YOUR CONTRACTOR OR A SUBCONTRACTOR MAY HAVE FAILED TO PAY. FLORIDA’S CONSTRUCTION LIEN LAW IS COMPLEX AND IT IS RECOMMENDED THAT WHENEVER POSSIBLE YOU CONSULT AN ATTORNEY.

⚠ FLORIDA CHAPTER 558 RIGHT-TO-CURE NOTICE — Required by F.S. § 558.005

CHAPTER 558, FLORIDA STATUTES, CONTAINS IMPORTANT REQUIREMENTS YOU MUST FOLLOW BEFORE YOU MAY BRING ANY LEGAL ACTION FOR AN ALLEGED CONSTRUCTION DEFECT IN YOUR HOME. SIXTY (60) DAYS BEFORE YOU BRING ANY LEGAL ACTION, YOU MUST DELIVER TO THE OTHER PARTY TO THIS CONTRACT A WRITTEN NOTICE REFERRING TO CHAPTER 558 OF ANY CONSTRUCTION CONDITIONS YOU ALLEGE ARE DEFECTIVE AND PROVIDE SUCH PERSON THE OPPORTUNITY TO INSPECT THE ALLEGED CONSTRUCTION DEFECTS AND TO CONSIDER MAKING AN OFFER TO REPAIR OR PAY FOR THE ALLEGED CONSTRUCTION DEFECTS. YOU ARE NOT OBLIGATED TO ACCEPT ANY OFFER WHICH MAY BE MADE. THERE ARE STRICT DEADLINES AND PROCEDURES UNDER THIS FLORIDA LAW WHICH MUST BE MET AND FOLLOWED TO PROTECT YOUR INTERESTS.

Privacy Policy

Updated: April 2026
Legal entity: Tampa Bay Residential Services LLC (“TBRSLLC,” “we,” “us,” or “our”)
Website: https://TBRSLLC.com (the “Site”)
Contact: info@tbrsllc.com
Mailing address: 13046 Race Track Rd #190, Tampa FL 33626

This policy explains what information we collect, how we use it, and the choices you have. It is written for a local home-services website and reflects common U.S. requirements. Your use of the Site means you agree to this policy.

Information We Collect

Information you provide directly

  • Contact form details (e.g., name, phone, email, city/zip, project description, photos you upload)

  • Messages you send by email, text, phone, or social media

  • Reviews and testimonials you provide

Information collected automatically

  • Standard log data (IP address, browser type, device, pages viewed, timestamps)

  • Cookies and similar technologies for basic Site functionality, analytics, and to remember preferences

Information from service providers/partners

  • Web hosting, security, analytics, advertising platforms, and form processors may process limited data on our behalf as our vendors

How We Use Information

  • To reply to your inquiries, schedule estimates and appointments, and deliver services

  • To prepare and send quotes, invoices, and project updates

  • To operate, maintain, secure, and improve the Site and our services

  • To send optional service updates, promotions, and newsletters (only if you opted in or a business relationship exists). You can opt out anytime.

  • To comply with law, enforce our terms, and protect our rights, customers, and property

Legal Bases / U.S. Compliance Notes

  • Email marketing: We include our business name and mailing address in marketing emails and honor opt-outs promptly.

  • Texts/Calls: We only send marketing texts or calls with your consent (e.g., you check a box on a form). You can opt out by replying STOP. Service and transactional texts (e.g., scheduling confirmations, arrival windows) may still be sent when reasonably necessary to perform work you requested.

  • Cookies/Analytics: We use cookies to run the Site and understand usage. You can control cookies in your browser. Some features may not work without them.

When We Share Information

We do not sell your personal information. We may share limited data with:

  • Vendors/service providers that help run our business (hosting, analytics, payment processing, SMS/email delivery, appointment tools, form processors)

  • Legal/compliance recipients if required by law or to protect our company, customers, or the public

  • Business transfers: If we undergo a merger, sale, or reorganization, your information may transfer as part of the business assets

Data Retention

We keep data only as long as needed for the purposes above (e.g., estimates, project records, tax and audit requirements), or as required by law. If you subscribed to our email list, we keep your email until you unsubscribe.

Your Choices

  • Email: Click “unsubscribe” or contact us to stop marketing emails

  • Text messages: Reply STOP to opt out of non-essential texts

  • Cookies: Manage cookies in your browser settings

  • Access/Deletion: Email info@tbrsllc.com with reasonable requests to access, correct, or delete information we hold, subject to legal exceptions

Children’s Privacy

Our Site and services are for adults of legal age. We do not knowingly collect personal information from children under 18.

Security

We use reasonable technical and organizational safeguards appropriate for a small service business (e.g., HTTPS, strong account controls, limited access by personnel and contractors who need it). No method of transmission or storage is 100% secure.

Third-Party Links & Tools

The Site may link to other websites or use embedded tools (e.g., maps, scheduling, review widgets). Those providers have their own privacy practices. We are not responsible for their content or policies.

Changes to This Policy

We may update this policy from time to time. The “Last Updated” date will change and the updated policy will be posted on this page.

Contact Us

Questions or requests about privacy: info@tbrsllc.com

Terms of Use

Updated: April 2026

Acceptance of These Terms

By accessing or using TBRSLLC.com (the “Site”), you agree to these Terms of Use (the “Terms”). If you do not agree, do not use the Site.

Who We Are

Tampa Bay Residential Services LLC provides local residential remodeling, tile installation, flooring, window cleaning, painting, smart device installation, and related home services throughout the Tampa Bay area of Florida. The Site provides general information, showcases past work, and allows you to request quotes and appointments.

Not Professional Advice; Estimates & Prices

Content on the Site is for general information only and is not technical, architectural, engineering, or legal advice. Prices shown (including service call rates or per-square-foot ranges) are estimates and may vary after an in-person assessment, scope review, materials selection, and written proposal. Any project will be governed by the written estimate or contract you sign, which supersedes Site content.

User Responsibilities

You agree not to:

  • Use the Site for unlawful purposes or to submit false, misleading, or infringing content

  • Attempt to access non-public areas, disrupt the Site, or introduce malware

  • Copy, scrape, or resell Site content (text, photos, videos, logos) without our prior written permission

Accounts, Scheduling Tools & Communications

If the Site offers accounts, scheduling widgets, email/SMS updates, or uploads, you agree to:

  • Provide accurate information and keep it up to date

  • Receive service-related communications (e.g., scheduling, arrival windows). You may opt out of marketing messages at any time. Opting out of service messages may limit our ability to perform work you requested.

Intellectual Property

All Site content, trademarks, logos, photos, and videos are owned by us or our licensors and protected by U.S. law. You may view pages for your personal, noncommercial use. Any other use requires our prior written consent.

Reviews, Testimonials & Photos

If you submit a review or testimonial, or share project photos, you grant us a non-exclusive, worldwide, royalty-free license to display, reproduce, and distribute that content on the Site and our social profiles to market our services. Do not submit content you lack rights to. We may edit for length or clarity without changing your meaning.

Third-Party Links/Tools

The Site may link to third-party sites (e.g., payment processors, map tools, review platforms). We are not responsible for their content or practices.

Disclaimers

THE SITE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Site will be uninterrupted, secure, or error-free.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TBRSLLC AND ITS OWNERS, EMPLOYEES, AND CONTRACTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL; ARISING FROM OR RELATED TO YOUR USE OF THE SITE.

Indemnification

You agree to defend, indemnify, and hold harmless TBRSLLC from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Site or violation of these Terms.

Governing Law; Venue; Dispute Resolution

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws principles. Venue for any court action shall be the state or federal courts located in Hillsborough County, Florida, and you consent to their jurisdiction.

At our election, disputes related to the Site that cannot be resolved informally may be submitted to binding arbitration on an individual basis under the rules of the American Arbitration Association. You and we waive any right to a jury trial and to participate in a class action for such disputes. This does not apply to mechanics’ liens or small-claims actions to collect amounts owed for services performed.

Changes to the Site and Terms

We may change or discontinue any part of the Site at any time. We may update these Terms by posting a revised version with a new “Last Updated” date. Your continued use of the Site after changes means you accept the new Terms.

Contact

Questions about these Terms: info@tbrsllc.com

Service Policies & Procedures

Updated: April 2026

These policies apply to all in-home services, repairs, remodeling, tile, flooring, and installation work performed by Tampa Bay Residential Services LLC. By scheduling or accepting any service, you agree to these terms.

Scope of Work & Written Estimates

Every project begins with a written estimate that describes the scope of work, included materials, assumptions, pricing, and exclusions. Only items specifically listed in the written estimate are included. Any additional work, upgraded materials, modified layout, or aesthetic changes require a signed written change order with agreed pricing before the extra work begins.

Verbal discussions, text messages, informal emails, or on-site conversations are not binding changes to the agreed scope. If you want something added, changed, or upgraded — request it in writing so we can price and confirm it before proceeding.

Existing Home Conditions — Important Limitation

Many homes contain pre-existing conditions that can affect how finished work looks, including but not limited to:

  • Ceilings, walls, floors, or framing that are not level, plumb, or square

  • Uneven or bowed drywall, wavy countertops, or irregular cabinet lines

  • Previously installed tile, flooring, trim, or backsplash that is not uniformly level or spaced

  • Crooked vents, hood openings, electrical boxes, or plumbing trim-outs installed by the original builder or prior contractors

Unless specifically stated in writing in the scope of work, TBRSLLC is not responsible for correcting, rebuilding, or compensating for pre-existing structural, framing, drywall, ceiling, wall, floor, cabinet, or builder-installed conditions. When our work ties into existing construction, the finished appearance may reflect those pre-existing conditions. This is not a workmanship defect — it is the natural result of working within an existing structure outside our control.

Layout, Aesthetics & Material Selection

Where a job involves aesthetic judgment — including tile layout, grout line spacing, edge termination, pattern direction, trim type, ceiling or counter reveals, or alignment to existing finishes — TBRSLLC will use reasonable professional judgment unless a specific detail is approved in writing before installation begins.

If you want any of the following, it must be requested and approved in writing before work starts so correct materials can be ordered and the layout planned accordingly:

  • Decorative edge trim, Schluter strip, bullnose, pencil tile, or other edging profiles

  • Specific grout joint width or color

  • Specific tile pattern, centering point, or direction

  • Crown molding coordination or under-cabinet lighting access openings

  • Tile behind appliances, mirrors, hoods, or fixtures not described in the scope

  • Visual alignment to a line (ceiling, counter, cabinet) that is not actually level or plumb

TBRSLLC is not responsible for manufacturer shade variation, dye lot differences, caliber variation, or material imperfections that are not visible prior to installation.

Hood, Fixture & Appliance Removal and Reinstallation

When the scope of work requires temporarily removing a vent hood, appliance, plumbing trim, electrical device, fixture, or cabinet, we will exercise reasonable care during removal and reinstallation. Reinstallation returns the item to its prior functional condition using the existing mounting points and hardware. TBRSLLC is not responsible for concealed mounting defects, pre-existing damage, weak fasteners, improper prior installation, or manufacturer weaknesses discovered during removal. Any additional repair, new mounting, or work beyond standard reinstallation will be handled as a separate written change order.

Customer Responsibilities

By scheduling or accepting services, you agree to:

  • Provide safe and reasonable access to the work area during normal working hours

  • Remove or protect personal property, valuables, fragile items, and décor from the work area before work begins

  • Keep children and pets away from tools, equipment, ladders, and active work zones

  • Ensure needed utilities (water, power) are available for the duration of the project

  • Communicate any concern promptly while work is in progress — not weeks or months after the job is complete — so we have the opportunity to review and address it while still on site

TBRSLLC is not responsible for damage to items left in the work area that were not removed or protected by the customer.

Project Photography & Documentation

TBRSLLC may photograph and document project sites before, during, and after work for quality control, warranty records, dispute documentation, insurance, licensing, and portfolio purposes. No identifying personal information will be intentionally disclosed in portfolio or marketing use without your permission.

Payment Terms & Non-Payment Policy

Updated: April 2026

All services are due and payable in full on the same day the work is substantially completed, unless a different payment schedule is expressly stated in your written estimate or contract. “Substantially completed” means the contracted work is complete enough that the area can be used for its intended purpose, even if minor cosmetic touch-up items remain.

Accepted Payment Methods

We accept cash, check, and major credit/debit cards. A processing fee may apply to certain payment methods and will be disclosed before payment is processed. Returned checks will be subject to a returned check fee in addition to the outstanding balance.

Deposits

For larger or multi-day projects, a deposit may be required as stated in the written estimate. Deposits are non-refundable once materials have been ordered or work has commenced.

Late Payments, Interest & Late Fees

If payment is not received on the due date:

  • Interest will accrue on any unpaid balance at 18% per annum (1.5% per month) — the maximum contractual rate permitted under Florida law for obligations under $500,000

  • A late fee of 5% of the overdue balance will be assessed for each payment in default for more than 10 calendar days

  • Interest and late fees may be assessed simultaneously on the same unpaid balance

  • The customer is responsible for all reasonable costs of collection, including collection agency fees, court costs, and attorneys’ fees, to the extent permitted by applicable Florida law

Suspension of Work for Non-Payment

If any payment is not received by its due date, TBRSLLC will deliver written notice of default by text, email, or certified mail. If full payment is not received within 5 business days of that notice, TBRSLLC may, at its sole option:

  • (a) Suspend all work until the account is brought fully current, or

  • (b) Terminate the agreement and invoice the customer immediately for all work performed, materials ordered or stored, restocking or cancellation charges, and reasonable overhead and profit on completed work

A decision by TBRSLLC to suspend or terminate for non-payment is not project abandonment and shall not be treated as a breach of contract.

Right to File a Mechanic’s Lien

In the event of non-payment, TBRSLLC reserves the right to record a Claim of Lien against the project property under Chapter 713, Florida Statutes. A lien may be recorded within 90 days of the last date labor, services, or materials were furnished. This right exists regardless of any ongoing workmanship dispute, except as limited by applicable Florida law. The Construction Lien Notice at the top of this page is provided as required by F.S. § 713.015.

Chargebacks & Disputed Payments

Before disputing any charge with a credit card company, bank, or payment processor, the customer must first:

  1. Deliver written notice to TBRSLLC describing the specific concern in reasonable detail, and

  2. Allow TBRSLLC a minimum of 14 calendar days to inspect and respond or propose a resolution

Filing a credit card chargeback, stopping payment on a check, or refusing to pay for completed work without first providing written notice and a cure opportunity may constitute a material breach of contract and may result in TBRSLLC pursuing the full invoice amount, interest, late fees, lien rights, and collection costs through all available legal remedies.

Project Completion, Punch-List & Warranty

Updated: April 2026

Final Walkthrough & Acceptance

At or near substantial completion, TBRSLLC will perform a final walkthrough with the customer. Any punch-list items — incomplete details, touch-ups, or corrections within the original scope — must be identified in writing at the time of the walkthrough or within 72 hours afterward. Items not reported within that period are deemed accepted as complete and satisfactory, except for hidden defects not reasonably visible at the time of the walkthrough.

Customer’s use of the completed area — including placing furniture, appliances, or décor, continued occupancy, or use of the installation — after the walkthrough constitutes acceptance of the work as substantially complete.

Right to Cure Before Withholding Payment

Before the customer may withhold any portion of the contract price, initiate a chargeback, hire a third party at TBRSLLC’s expense, or pursue any legal claim based on workmanship, the customer must:

  1. Deliver written notice to TBRSLLC identifying the specific concern in reasonable detail, and

  2. Allow TBRSLLC a minimum of 14 calendar days to inspect and, if applicable, propose or perform a cure

This right-to-cure requirement is in addition to and consistent with the Chapter 558 notice requirements stated at the top of this page.

Punch-List Limitations

Corrective work is limited to items directly within the original written scope of work. The following are not punch-list items and are not covered:

  • Pre-existing conditions caused by builder construction, prior contractors, or structural issues

  • New aesthetic preferences raised after the work is completed and accepted

  • Conditions caused by customer misuse, third-party tradespeople, subsequent modifications, or normal wear

  • Work outside the original approved scope

TBRSLLC will be given one reasonable opportunity to perform punch-list corrections. If the customer denies TBRSLLC access, or hires another contractor to alter the work before TBRSLLC has had an opportunity to inspect, any warranty and obligation for corrective work are waived to the extent affected.

Limited Workmanship Warranty

TBRSLLC warrants its labor and workmanship for one (1) year from the date of substantial completion, unless a different period is stated in the written project agreement.

This warranty covers defects caused solely by TBRSLLC’s installation labor. It does not cover:

  • Manufacturer defects, material failure, shade variation, or product performance issues

  • Normal settling, movement, shrinkage, expansion, or cracking of the structure

  • Caulk shrinkage, grout maintenance, or discoloration caused by cleaning products or use

  • Damage caused by moisture intrusion, structural movement, impact, abuse, neglect, or lack of maintenance

  • Results affected by pre-existing out-of-level, out-of-plumb, or structurally defective construction

  • Repairs or modifications made by the customer or third parties after completion

  • Customer-supplied materials

  • Cosmetic dissatisfaction first raised after acceptance, unless it is a true installation defect

TBRSLLC’s sole obligation under this warranty is repair or replacement of the defective portion of our work, at our election. No refund of the contract price is required unless TBRSLLC elects in writing to provide one.

No Guarantee of Perfection

Remodeling and tie-in work in existing homes is not factory manufacturing. Minor lippage within industry-accepted tolerances, slight visual variation, non-uniform reveals caused by existing building conditions, minor grout variation, and alignment differences at connections to pre-existing construction may occur and do not constitute defects. Unless a specific measurement tolerance or architectural standard is expressly guaranteed in writing in the project scope, TBRSLLC does not guarantee perfectly level, plumb, square, symmetrical, or cosmetically identical results where the underlying structure does not permit such results.

Dispute Resolution

Updated: April 2026

Written Notice First

Before either party initiates legal proceedings, that party must deliver written notice to the other party describing the dispute in reasonable detail. The receiving party has 10 business days to respond in writing.

Chapter 558 Process (Construction Defect Claims)

Any claim involving an alleged construction defect is subject to the pre-litigation process required by Chapter 558, Florida Statutes, as described in the notice at the top of this page. The customer must provide 60 days’ written notice and allow TBRSLLC an inspection opportunity before any lawsuit related to alleged construction defects may be filed.

Mediation

If a dispute is not resolved through written communication, either party may request non-binding mediation in Hillsborough County, Florida, before filing a legal action.

Governing Law & Venue

All disputes arising from our services are governed by the laws of the State of Florida. Any legal action shall be brought exclusively in a court of competent jurisdiction in Hillsborough County, Florida. Both parties consent to personal jurisdiction in those courts.

Attorney’s Fees

In any action arising out of or relating to a project agreement or these policies, the prevailing party shall be entitled to recover its reasonable attorney’s fees and costs from the non-prevailing party, to the extent permitted by applicable Florida law.

Abusive, Threatening, Harassing or Defamatory Conduct

TBRSLLC is committed to treating every customer professionally and respectfully and expects the same in return. Abusive, threatening, harassing, or defamatory communications, whether by phone, text, email, review platform, or social media, directed at TBRSLLC, its owners, or its employees will not be tolerated.

If communications become abusive, threatening, defamatory, or excessive, TBRSLLC may require that all further communication be made in writing only by email or certified mail, and may decline additional work for that customer to protect its owners and/or employees from abusive, threatening, defamatory, or excessive behavior. If such a situation arises, TBRSLLC will still meet it’s constructial obligation but may use other service providers to meet that obligation. Any costs arising from this additional financial burden due to the customer’s abusive, threatening, defamatory, or excessive behavior will be the customer’s responsibility.  

Contact Us

Questions about any of these policies or your project:

Tampa Bay Residential Services LLC
13046 Race Track Rd #190
Tampa, FL 33626
Phone: 727-777-3661
Email: info@tbrsllc.com
Website: TBRSLLC.com