Tampa Bay Residential Services LLC (TBRSLLC.com)

Privacy Policy

Updated: September 19, 2025
Legal entity: Tampa Bay Residential Services LLC (“TBRSllc,” “we,” “us,” or “our”)
Website: https://TBRSLLC.com (the “Site”)
Contact: info@tbrsllc.com 
Mailing address: 13046 Race Track Rd #190, Tampa FL 33626

This policy explains what information we collect, how we use it, and the choices you have. It is written for a typical local home‑services website and reflects common U.S. requirements. Your use of the Site means you agree to this policy.

Information We Collect

Information you provide directly

  • Contact form and “Book Now” form details (e.g., name, phone, email, city/zip, project description, photos you upload)

  • Messages you send by email, text, phone, or social media

  • Reviews/testimonials you provide

Information collected automatically

  • Standard log data (IP address, browser type, device, pages viewed, timestamps)

  • Cookies and similar technologies for basic Site functionality, analytics, and to remember preferences

Information from service providers/partners

  • Web hosting, security, analytics (e.g., website analytics), advertising platforms, and form processors may process limited data on our behalf as our vendors

How We Use Information

  • To reply to your inquiries, schedule estimates/appointments, and deliver services

  • To prepare and send quotes, invoices, and project updates

  • To operate, maintain, secure, and improve the Site and our services

  • To send optional service updates, promos, and newsletters (only if you opted‑in or a business relationship exists). You can opt out anytime.

  • To comply with law, enforce our terms, and protect our rights, users, and property

Legal Bases / U.S. Compliance Notes 

  • Email marketing: We include our business name and mailing address in marketing emails and honor opt‑outs.

  • Texts/Calls: We only send marketing texts/calls with your consent (e.g., you check a box on a form). You can opt out by replying STOP. Service/transactional texts (e.g., scheduling, arrival windows) may still be sent when reasonably necessary to perform work you requested.

  • Cookies/Analytics: We use cookies to run the Site and understand usage. You can control cookies in your browser. Some features may not work without them.

When We Share Information

We do not sell your personal information. We may share limited data with:

  • Vendors/service providers that help run our business (hosting, analytics, payment processing, SMS/email delivery, appointment tools, form processors). They must not use your data for their own marketing.

  • Legal/Compliance: If required by law or to protect our company, customers, or the public

  • Business transfers: If we undergo a merger, sale, or reorganization, your information may transfer as part of the business assets

Data Retention

We keep data only as long as needed for the purposes above (e.g., estimates, project records, tax/audit requirements), or as required by law. If you subscribed to our email list, we keep your email until you unsubscribe.

Your Choices

  • Email: Click “unsubscribe” or contact us to stop marketing emails

  • Text messages: Reply STOP to opt out of non‑essential texts

  • Cookies: Manage cookies in your browser settings

  • Access/Deletion: Email info@tbrsllc.com with reasonable requests to access, correct, or delete information we hold, subject to legal exceptions

Children’s Privacy

Our Site and services are for adults and households. We do not knowingly collect personal information from children under 13.

Security

We use reasonable technical and organizational safeguards appropriate for a small service business (e.g., HTTPS, strong account controls, limited access by personnel/contractors who need it). No method of transmission or storage is 100% secure.

Third‑Party Links & Tools

The Site may link to other websites or use embedded tools (e.g., maps, scheduling, review widgets). Those providers have their own privacy practices.

Changes to This Policy

We may update this policy from time to time. The “Effective date” will change and the updated policy will be posted on this page.

Contact Us

Questions or requests about privacy: info@tbrsllc.com


Terms of Use

Updated: September 19, 2025

Acceptance of These Terms

By accessing or using TBRSLLC.com (the “Site”), you agree to these Terms of Use (the “Terms”). If you do not agree, do not use the Site.

Who We Are

Tampa Bay Residential Services LLC provides local residential remodeling, repair, and related home services in the Tampa Bay area of Florida. The Site provides general information, showcases past work, and allows you to request quotes and appointments.

Not Professional Advice; Estimates & Prices

Content on the Site is for general information only and is not technical, architectural, engineering, or legal advice. Prices shown (including service call rates or per‑square‑foot ranges) are estimates and may vary after an in‑person assessment, scope review, materials selection, and written proposal. Any project will be governed by the written estimate/contract you sign, which supersedes Site content.

User Responsibilities

You agree not to:

  • Use the Site for unlawful purposes or to submit false, misleading, or infringing content

  • Attempt to access non‑public areas, disrupt the Site, or introduce malware

  • Copy, scrape, or resell Site content (text, photos) without our prior written permission

Accounts, Scheduling Tools, and Communications

If the Site offers accounts, scheduling widgets, email/SMS updates, or uploads, you agree to:

  • Provide accurate information and keep it up to date

  • Receive service‑related communications (e.g., scheduling, arrival windows). You may opt out of marketing messages at any time. Opting out of service messages may limit our ability to perform work you requested.

Intellectual Property

All Site content, trademarks, logos, photos, and videos are owned by us or our licensors and protected by U.S. law. You may view pages for your personal, noncommercial use. Any other use requires our prior written consent.

Reviews, Testimonials & Photos

If you submit a review/testimonial or share project photos, you grant us a non‑exclusive, worldwide, royalty‑free license to display, reproduce, and distribute that content on the Site and our social profiles to market our services. Do not submit content you lack rights to. We may edit for length/clarity without changing your meaning.

Third‑Party Links/Tools

The Site may link to third‑party sites (e.g., payment processors, map tools, review platforms). We are not responsible for their content or practices.

Disclaimers

THE SITE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT. We do not warrant that the Site will be uninterrupted, secure, or error‑free.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TBRSLLC AND ITS OWNERS, EMPLOYEES, AND CONTRACTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL; ARISING FROM OR RELATED TO YOUR USE OF THE SITE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SITE SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100).

Indemnification

You agree to defend, indemnify, and hold harmless TBRSLLC from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Site or violation of these Terms.

Governing Law; Venue; Dispute Resolution

These Terms are governed by the laws of the State of Florida, without regard to conflict‑of‑laws principles. Venue for any court action shall be the state or federal courts located in Hillsborough County, Florida, and you consent to their jurisdiction.

At our election, disputes related to the Site that cannot be resolved informally may be submitted to binding arbitration on an individual basis under the rules of the American Arbitration Association. You and we waive any right to a jury trial and to participate in a class action for such disputes. (This does not apply to mechanic’s lien or small‑claims actions to collect undisputed amounts owed for services.)

Changes to the Site and Terms

We may change or discontinue any part of the Site at any time. We may update these Terms by posting a revised version with a new “Effective date.” Your continued use of the Site after changes means you accept the new Terms.

Contact

Questions about these Terms: info@tbrsllc.com